These Terms & Conditions ("Terms") govern your access to and use of the website arteqai.com (the "Website") and the services offered by Arteq AI ("Arteq AI", "we", "us", "our"), a company incorporated in India with its registered office at VKMS Building, South Kalamassery, Kochi, Kerala 682033, India. By accessing the Website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
This document is an electronic record under the Information Technology Act, 2000 and rules made thereunder, and is published in accordance with Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. It does not require a physical or digital signature.
Arteq AI designs, builds, deploys, and manages custom artificial-intelligence automation systems, including but not limited to AI voice agents, customer support agents, sales agents, lead qualification systems, appointment booking agents, and workflow/CRM automation ("Services"). The specific scope, deliverables, timelines, and fees for any engagement are defined in a separate written proposal, statement of work, or service agreement executed between you and Arteq AI, which shall prevail over these Terms in case of conflict.
You must be at least 18 years of age and competent to contract under the Indian Contract Act, 1872 to use this Website or engage our Services. By using the Website, you represent that you meet these requirements and, where acting on behalf of a business, that you are authorized to bind that business.
Each party shall keep confidential all non-public information received from the other in connection with the Services and use it solely for performing its obligations. This clause survives termination of any engagement.
To the maximum extent permitted by law, Arteq AI shall not be liable for any indirect, incidental, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill. Our aggregate liability arising out of or relating to the Services shall not exceed the fees paid by you to Arteq AI in the three (3) months preceding the event giving rise to the claim.
You agree to indemnify and hold harmless Arteq AI, its directors, employees, and agents from any claims, damages, or expenses arising from your breach of these Terms, your violation of applicable law, or third-party claims relating to data or instructions you provided.
We may suspend or terminate access to the Website at any time for breach of these Terms. Termination of service engagements is governed by the applicable service agreement. Clauses relating to intellectual property, confidentiality, limitation of liability, and governing law survive termination.
These Terms are governed by and construed in accordance with the laws of India. Subject to the arbitration clause below, courts at Ernakulam, Kerala shall have exclusive jurisdiction. Any dispute arising out of these Terms shall first be attempted to be resolved amicably; failing which it shall be referred to arbitration by a sole arbitrator appointed in accordance with the Arbitration and Conciliation Act, 1996, with the seat of arbitration at Kochi and proceedings conducted in English.
In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are:
The Grievance Officer shall acknowledge complaints within 24 hours and dispose of them within 15 days of receipt.
We may revise these Terms at any time by updating this page. Continued use of the Website after changes constitutes acceptance of the revised Terms. Material changes to ongoing service engagements will be communicated directly.
Questions about these Terms: arteq.ai3@gmail.com / +91 90724 30705.
+ This template is a starting point and not legal advice. Have it reviewed by a qualified advocate before publishing.
